What our client say about us

We were having difficulty having our claim accepted and contacted Auctoritas Solutions Limited, they visited us agreed we should have a valid claim and made an appointment with the loss adjuster who was looking after the claim. Following the meeting the claim was accepted and the costs involved supplied by one of their contractors agreed. Strip out works and drying machines were done the next day as Auctoritas had found us somewhere else to live. Our house was put back just the way we wanted with a minimum of fuss or bother and we can’t recommend using Auctoritas strongly enough as without them we wonder if the claim would have progressed at all.

Mrs F - Takely

We had been offered just over £27,000 for part of the repairs required to our house and could not get a contractor to do this work for that amount. Auctoritas Solutions became involved and met with the insurers representative and showed that the amount of work they had included was insufficient and then compiled a new schedule and obtained costs from contractors including specialist stone companies and carpenters. The claim was eventually settled at just over £285,000 which absolutely amazed us. We were unaware that the services of a loss assessor could prove quite so beneficial.

Mr K - Cambridge

My holiday cottage in Rutland caught fire whilst we were away and completely devastated the property.  The insurance company appointed a loss adjuster so we decided to appoint our own loss assessor. Having Auctoritas on our side meant we did not have to argue with our insurer or their loss adjuster as the claim was completely handled by Auctoritas Solutions and the only decisions that they asked us for where the choices of paint colours, floor finishes, and bathroom and kitchen. They were able to obtain approval for all of our selections and when we visited the cottage when it was completed we were so happy with the repairs that had been carried out and all with no stress to us.

Mr P Southampton

After noticing damage to our kitchen floor and wall we decided to contact Auctoritas Solutions after receiving a recommendation. Following the initial contact, the assessor came round promptly to survey the damage. Auctoritas Solutions dealt with our insurance company and attended with the loss adjustor. Auctoritas Solutions instructed contractors who were brilliant, clean, tidy and very professional. The final result was exceptional. They always had our best interests at heart and ensured we had minimal inconvenience during the whole claims process. Their staff were always on hand and happy to contact us and keep us up to date with the developments. We would thoroughly recommend Auctoritas Solutions and would not hesitate to use them again.

Mrs S Chelmsford